Terms & Conditions

Welcome to HoodClean Malaysia  web site online store. Terms and conditions stated below applies to all visitors and users of HoodClean Malaysia. You're bound by these terms and conditions as long as you're on https://calvinlew.unicartmy.co/.

The content of terms and conditions may be change, move or delete at any time. Please note that HoodClean Malaysia have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, HoodClean Malaysia will take immediate actions against the offender(s).

Promotion T&C

  1. Service must be requested online at HoodClean Cash Pay before 31th Novemeber 2023. Offer valid for the first 100 users.
  2. Payment must be made Cash through HoodClean  . The discount will be applied when you enter your discount code during online payment.
  3. Promo code applicable for services delivered by a pro that has agreed to accept HoodClean Pay.
  4. Promo code is applicable for single use only,  and cannot be combined with other promotional offers, or exchanged for cash.
  5. Limited to first 100 orders only.
  6. The final cost of the service and the completion of services is the responsibility of the service professional and HoodClean Malaysia 
  7. General Terms of Use for Promo Codes apply. HoodClean reserves the right to amend these terms without prior notice.
  8. Contact Hoodclean or 011-31902767 for any enquiries.

1. Application and entire agreement

  1. This Agreement entails all the terms and conditions applicable to the provision of the Services detailed by Hoodclean Enterprise(Company No.003051314-A) with the registered address  (“HoocClean”) to the individual or company subscribing to the Services (“Customer”).
  2. You are deemed to have accepted all the terms and conditions stipulated herein when you have agreed to subscribe the Kitchen Hood Cleaning Services (“Services”) and/or or from the date of any performance of the Services in your designated location and/or premises by HoodClean Service Team and/or HomeCare Doctor (“HD”).
  3. The Agreement shall be valid and enforceable for a minimum period twelve (36) MONTHS commencing from the Effective Date (“Obligatory Period”) and thereafter on a year to years basis until terminated.

2. Payment

The Customer shall make the payment in the following sum to HoodClean as follows: -

Service Package Option Monthly Repayment Amount (RM)
One Time /Three Years 300 to 808

*The One Time Payment Amount for the Package Option above is inclusive of SST.

2. Performance of Services

  1. HoodClean warrants to the customer, that HoodClean will exercise reasonable care and skill in performing the Services that is in compliant with the relevant regulations and authorities in Malaysia, including any specification in all material respects. HoodClean can make any changes to the Services which HoodClean deems necessary to comply with any applicable law or safety requirement from time to time.
  2. HoodClean shall ensure that all HoodClean HD are equipped with proper protection equipment to perform the Services.
  3. All HoodClean HD shall strictly adhere to the standard operating procedure of the services to ensure that Customer receive the hassle-free quality and excellence.
  4. HoodClean HD shall explain to Customer the Package Option particulars and the Services procedural in detailed and Customer is required to accept the Service Check-List as acknowledgement that the Customer had fully understand the Package Option particulars and the Services procedural after HoodCleam HD conducted and/or performed the Services at the Customer designated location and/or premises.
  5. The Service Checklist that accepted by the Customer shall be read and construed together with this Agreement.
  6. HoodClean shall not be liable for any delay or failure to provide the Services if this is caused by Customer’s failure to comply with the provisions as affixed in this Agreement.
  7. HoodClean shall only furnish labor and expertise to perform the Service. Any parts or replacement products (or pay for same) necessary to repair operational or mechanical breakdowns of the Kitchen Hood is not the obligation of HoodClean, provided such Service is necessitated by kitchen hood failure during normal usage.
  8. Damage or other failure of the kitchen hood due to causes beyond our control including, but not limited to, operator negligence, the failure to maintain the Product according to the owner's guide, misuse, abuse, vandalism, theft, fire, flood, wind, freezing, power failure, improper gas, electrical, or water connections, acts of war, or acts of God.

4. Customer Obligations

  • You have fully agreed that all payment being made by you on this Services and payable to HoodClean is strictly not refundable. You shall have no further claim of refund from HoodClean.
  • You have fully agreed and give consent to grant HoodClean HD by entry and/or access to your premises and/or location with your full permission and under your guidance in order for HD to performing the Services.
  • You or any other individual(s) in the location and/or premises assure to HoodClean that none of any individual is directed to serve self-quarantine notice by Ministry of Health Malaysia including but not limited to all the government hospitals, private hospitals, and/or medical institutions that is recognized and approved by Malaysia Government, as the case maybe.
  • You shall take the full responsibility to secure, safeguard, lock all your valuable belongings and/or properties throughout the duration when HoodClean HD is performing the Services. HoodClean shall not be hold responsible in any manners for any lost and/or damages suffered by you during the performance of the Services in your designated location and/or premises.
  • HoodClean HD shall brief and explain to you the process and the standard operating procedure of the Services. You are fully aware on the process and standard operating procedure and agree that should there be any variations and/or add-ons on the Services requested by you, you are fully responsible to pay and/or bear the pricing as recommended by HoodClean.
  • HoodClean shall not be liable for any delay or failure to provide the Services if this is caused by Customer’s failure to comply with the provisions as affixed in this Agreement.
  • You have fully agreed and acknowledge that you shall strictly adhere to all the instructions, orders, advices, protocols, standard operating procedures and/or guidelines given and brief to you by HoodClean HD. Failing which, HoodClean shall not be hold liable and responsible for any consequences that arise during or after the performance of the Services.
  • You are fully responsible to pay and/or clear all the payment(s) accrued from this Agreement that you have signed. all monthly/yearly payments within the Obligatory Period shall become immediately due and the Customer shall pay to HoodClean on demand within fourteen (14) days all outstanding rentals and other sums due but unpaid at the date of such demand.
  • Should there be any outstanding amount arises from this Agreement, HoodClean has the right to stop the Service with immediate effect and HoodClean is entitled to take necessary measures to recover the outstanding amount, including but not limited to third party means, that is CTOS, collection agencies and legal proceedings.

5. Limitation of Liability

  • The Customer assumes all risks and liability of loss, theft or destruction of and all the damage may be possibly caused during the Services. HoodClean shall not be held liable for any losses incurred or damages suffered by the Customer at all or any time.

6. Warranties and Representations

HoodClean represents and warrants that:

  1. HoodClean has the right, power to enter into and perform its obligations under this Agreement;
  2. The Services shall substantially conform to its specifications set out therein, be of satisfactory quality and fit for any purpose held out by HoodClean;
  3. All services will be provided by qualified personnel, in a timely, reliable, professional, and workmanlike manner that will not cause harm or injure to the reputation of HoodClean and in accordance with applicable law; and
  4. HoodClean shall obtain and keep all current and updated licenses and permits that may be required for performing the services to the Customer.

7. Indemnity

  • The Customer shall indemnify and hold harmless HoodClean and its directors, shareholders, officers, employees, agents, affiliates, successors and assigns thereof, from and against all allegations, claims, demands, losses, damages, liabilities, actions, and cause of action of any nature, including but not limited to personal injury, wrongful death and property damage arising out from or in connection to the condition, possession, use and/or operation of the Product unless such act is attributable to willful intent or gross negligence on the part of the HoodClean.
  • HoodClean will, in no event, be liable for any loss or damage (including without limitation, loss of income, profits or goodwill, direct or indirect, consequential, exemplary, punitive, special or incidental damages of any party including third parties) arising out of or relating to this Agreement or the transaction it contemplates (whether for breach of contract, tort, negligence, or other form of action) and irrespective of whether HoodClean has been advised of the possibility of any such damage.
  • In no event will HoodClean’s liability exceed the price the Customer paid to HoodClean for the Services provided giving rise to the claim or cause of action in this Agreement.

8. Assignment

Neither party shall assign this Agreement or any part of it to any other third party, without the prior written consent of the other


9. Data Protection

  • • The Customer agrees to provide HoodClean with all personal data relating to the Customer (“Personal Data”) which is requested thereon for the performance of this Agreement. The Personal Data provided will be used and processed in accordance with HoodClean’s data privacy policy as outlined in https://www.kitchenhoodclean.com/pdpa-consent/.
  • HoodClean warrants that:
    1. it will process the Personal Data in compliance with all applicable laws, enactments, regulations, orders, standards and other similar instruments;
    2. it will take appropriate technical and organisational measures against the unauthorised or unlawful processing of personal data and against the accidental loss or destruction of, or damage to, Personal Data to ensure HoodClean’s compliance with Personal Data Protection Act 2010 (PDPA 2010); and
    3. HoodClean shall notify the Customer immediately if it becomes aware of any unauthorised or unlawful processing, loss of, damage to or destruction of the Personal Data.

10. Notice

Any notice to be given hereunder to HoodClean shall be in writing and may be delivered by hand or sent by prepaid registered post or by facsimile to the number and/or address as stated in this Agreement or to such other number and/or address as one party may notify in writing to the other party and shall be deemed to duly served:

To HoodClean: HoodClean Enterprise : Hoodcleaninfo@gmail.com

  • If it is delivered by hand, at the time of delivery and duly acknowledged;
  • If it is sent by prepaid registered post, three (3) days after posting thereof; or
  • If it is sent by facsimile immediately after transmission thereof to the correct facsimile number as confirmed by a transmission report received by the sender.

11. Credit Check

  • The Customer authorises HoodClean and/or its agents and/or representatives to make necessary inspection and/or inquiries to verify the information provided to HoodClean by the Customer from time to time.
  • The Customer consents to HoodClean disclosing relevant personal data and/or credit information of the Customer to any credit reporting agency and authorises HoodClean to receive the Customer’s credit report from the credit reporting agency. The Customer agrees that such disclosure of information and obtaining of credit reports can be performed by HoodClean at any time during and/or after the cessation of relationship between HoodClean and the Customer, including when there is any default/outstanding amount due to HoodClean from the Customer.

12. Termination

  • HoodClean may at any time at its sole discretion terminate the Agreement upon occurrence of any of the following:
    1. The card account is canceled or terminated by the Customer or the Bank for whatever reason;
    2. The Customer has defaulted in any of his/her obligations stated in the Agreement;
    3. The Customer has defaulted in the payment of any amount due under the Agreement;
    4. In the event of a death or bankruptcy petition is presented against the Customer, or the Customer is unable to pay their debts as they fall due.
  • Upon termination of this Agreement, however caused, HoodClean’s Services delivering to the Customer shall terminate. The Customer shall pay to HoodClean on demand within fourteen (14) days all rentals and other sums due but unpaid at the date of such demand. HoodClean is entitled to take necessary measures to recover the outstanding amount, including but not limited to third party means, that is CTOS, collection agencies and legal proceedings.

13. Governing Law and Dispute Resolution

  • This Agreement shall be governed, constructed and enforced in accordance with the laws of Malaysia and the law courts of Malaysia.
  • If any dispute or difference shall arise between the parties to this Agreement from or in connection with this Agreement or its performance, construction or interpretation, the parties shall endeavour to resolve it by agreement through negotiations conducted in good faith.
  • If the dispute or difference has not been resolved within thirty (30) days or such extended period as the parties may agree, the dispute or difference shall be referred to courts in Malaysia having jurisdiction on the dispute.

14. Miscellaneous

  • Time whenever mentioned shall be of the essence of this Agreement.
  • This Agreement sets forth the entire agreement and understanding between the parties relating to the subject matter herein and supersedes all prior discussions between the Parties. In the event of any dispute(s) and/or discrepancy arising between the Parties, the contents of this Agreement shall prevail. Except as otherwise specifically set forth herein, this Agreement shall not be amended except in a writing signed by both parties.
  • Any term in any document furnished by HoodClean which is in any way inconsistent with or in addition to the terms contained herein is expressly rejected. This Agreement may not be modified except in writing and signed by both parties. If any provision of this Agreement is found invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable according to its terms.
  • This Agreement may be executed in counterparts, each of which shall be deemed to be an original, but all of which, taken together, shall constitute one and the same agreement.
  • Electronic signature should be given the same legal force as a handwritten signature and will constitute an original for all purposes.
  • Each party shall bear its respective legal fees, costs and other incidental expenses incurred in the preparation and execution of this Agreement.


Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by HoodClean Malaysia.

Comments and Feedbacks
All comments and feedbacks to hoodcleaninfo@gmail.com will be remain HoodClean Malaysia's property.

User shall agree that there will be no comment(s) submitted to the hoodcleaninfo@gmail.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.

User shall agree that HoodClean Malaysia may send newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold HoodClean Malaysia harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk. https://calvinlew.unicartmy.co/ will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

Inaccuracy Information
From time to time, there may be information on https://calvinlew.unicartmy.co/ that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.


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IN WITNESS WHEREOF the parties hereto have hereunto set their hands the day and year first above written.